Otter, the automated transcription service, is rolling out a brand new AI function that lets teams ask a chatbot questions on what occurred of their previous conferences. It takes info from all of the conferences that group members have been in and solutions prompts like, “What did we determine on yesterday?”
The function known as “AI Chat in Channels,” and it mainly opens up Otter’s AI chats to a bunch as an alternative of the single-user expertise they’re now. Channels, which might be discovered throughout the Otter platform, perform lots like Slack chats. They let folks discuss with frequent collaborators and share transcripts with one another.
Most generative AI chat options — the sorts that trawl by way of a person’s agenda or emails — are usually solely obtainable in single conversations, the place just one individual is interacting with the AI. However Otter says AI Chat in Channels lets a number of folks ask Otter’s AI questions.
Otter hopes that the group chat function ought to let groups work collectively sooner as a result of they’ll all discuss initiatives to get info from the chatbot without having to go to a unique channel.
Otter can also be increasing the breadth of conferences that its AI chatbot can pull information from. Beforehand, if a person launched Otter’s AI chatbot whereas accessing a particular transcript, the chatbot may solely reply questions on that assembly or dialog. Otter will now broaden that to all conferences and transcripts that the person has.
The corporate can also be including an AI dialog abstract, which can establish motion objects even whereas the assembly is ongoing.
Otter has been including generative AI options over the previous couple of years. It launched a chatbot last year that allowed the bot to “attend” conferences for folks. In 2022, it launched meeting summaries to transcripts. As an Otter person, I can affirm these summaries exist, although I’ve but to make use of every other generative AI options on the platform.
The entire AI options will probably be obtainable to all Otter customers, together with the free Primary plan.
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