PlayStation Network is down, knocking PS5 and PS4 gamers offline


Gamers hoping to spend an evening in front of their PlayStation 5 or PlayStation 4 may be out of luck unless they enjoy single-player experiences (have you tried Astro Bot?). Sony’s gaming network is suffering a massive outage on Monday night.

The official PSN Service Status page confirms problems affecting everything, “Other, PS Vita, PS3, PS4, PS5, Web.” If it’s PlayStation — it’s not working. The most recent update tagged 9:21PM ET says that for gaming, “You might have difficulty launching games, apps, or network features. We’re working to resolve the issue as soon as possible. Thank you for your patience.”

On my end, attempting to launch a game brought up “PS5 error Code WS-116522-7,” and the associated webpage from Sony tells me that “The system software is the update failed.”

Screenshot: PSN Service Status

Players can’t sign in, play multiplayer games, or play single-player games that need to connect and sign-in online first (offline games seem to be working fine).

There’s no word on what is causing the issue, and there is no estimated time for when it might be fixed. This doesn’t seem like it should be related to whatever bug was messing with the home screen artwork for PS5 games — a bug that was fixed only a few hours ago — but once we hear any additional information, we’ll let you know.

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