How ChatGPT search paves the way for AI agents

“These models sometimes seem to be really amazing at reasoning, but it’s just like they’re really good at pretending, and it only takes a little bit of picking at them to break them,” he says.

There is still much more work to be done, Godement admits. In the short term, AI models such as o1 need to be much more reliable, faster, and cheaper. In the long term, the company needs to apply its chain-of-thought technique to a wider pool of use cases. OpenAI has focused on science, coding, and math. Now it wants to address other fields, such as law, accounting, and economics, he says. 

Second on the to-do list is the ability to connect different tools, Godement says. An AI model’s capabilities will be limited if it has to rely on its training data alone. It needs to be able to surf the web and look for up-to-date information. ChatGPT search is one powerful way OpenAI’s new tools can now do that. 

These tools need to be able not only to retrieve information but to take actions in the real world. Competitor Anthropic announced a new feature where its Claude chatbot can “use” a computer by interacting with its interface to click on things, for example. This is an important feature for agents if they are going to be able to execute tasks like booking flights. Godement says o1 can “sort of” use tools, though not very reliably, and that research on tool use is a “promising development.” 

In the next year, Godemont says, he expects the adoption of AI for customer support and other assistant-based tasks to grow. However, he says that it can be hard to predict how people will adopt and use OpenAI’s technology. 

“Frankly, looking back every year, I’m surprised by use cases that popped up that I did not even anticipate,” he says. “I expect there will be quite a few surprises that you know none of us could predict.” 

Deeper Learning

This AI-generated version of Minecraft may represent the future of real-time video generation

When you walk around in a version of the video game Minecraft from the AI companies Decart and Etched, it feels a little off. Sure, you can move forward, cut down a tree, and lay down a dirt block, just like in the real thing. If you turn around, though, the dirt block you just placed may have morphed into a totally new environment. That doesn’t happen in Minecraft. But this new version is entirely AI-generated, so it’s prone to hallucinations. Not a single line of code was written.