Many working professionals and businesses worldwide have found ways to optimize their workflows through the implementation of ChatGPT. To build on that assistance, OpenAI is now allowing users to connect ChatGPT to more internal sources, enabling the answers provided to be even more personalized and grounded in user data.
(Disclosure: Ziff Davis, ZDNET’s parent company, filed an April 2025 lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
On Wednesday, OpenAI announced several upgrades to ChatGPT, gearing it more toward professionals’ workflows. Two of those upgrades are Connectors and Record Mode. Both features give ChatGPT more access to your everyday tasks for added assistance opportunities — even allowing it to transcribe your meetings.
Connectors
AI tools are only as helpful as the data that they are provided with. While ChatGPT is a powerful service that can help with writing, reasoning, and more, it still requires a lot of explanation and context so it can get you the ideal answers. The Connectors feature seeks to fix that by allowing users to connect it to more tools that hold your everyday data, such as your email or cloud storage provider.
Also: ChatGPT free users finally have access to this really helpful feature
The Connectors feature is available in Deep Research for all paid subscribers, including Plus, Pro, Team, Enterprise & Edu users, include Outlook, Teams, Google Drive, Gmail, and Linear. Organizations using ChatGPT, including Team, Enterprise, and Edu subscribers, also get access to additional connectors, including SharePoint, Dropbox, and Box.
Deep Research refers to the ChatGPT AI agent that can independently conduct multi-step research for you by pulling a robust amount of information from the web and synthesizing those sources in a comprehensive report. In the demo, the user was able to toggle down to select which sources they wanted included in the answer, and the report cited them.
MCP
Because this suite of Connectors is expansive but does not cover every possible use case, OpenAI is also allowing workspace admins to build their own custom Deep Research Connectors using the Model Context Protocol (MCP) in beta. Model Context Protocol (MCP) is an open standard, developed by Anthropic, for connecting AI assistants and agents to data systems seamlessly and securely.
With this update, MCP will allow Workspace admins to connect proprietary systems and other apps to ChatGPT’s offerings, according to OpenAI. This will create an experience in which users can easily search and reason with their proprietary system, as well as leverage web results and other connectors already existing on the platform. The beta is only available to Team, Enterprise, and Edu admins, and Pro users starting Wednesday.
During the live stream, the company clarified that the user’s data will remain secure, as the company never trains on Teams, Enterprise, and Edu data by default, including connected data. There are also a series of other safeguards in place. For example, users would only be able to access the data they have been explicitly granted within their organization.
Anthropic just made its counterpart, Integrations, available to Claude Pro users for $20 per month on Tuesday. Similarly, this service allows developers to build MCP-compliant applications using Claude’s assistance and enables users to connect those applications to Claude.
Record mode
A new Record Mode is also being rolled out to Team users on MacOS. With this feature, ChatGPT can capture any meeting or voice note, transcribe it, identify key points, and take follow-up actions. One of the most interesting elements of this feature shown in the demo is that you could ask ChatGPT a question about the meeting in the future, and then it could use the context from the transcripts to answer the question.
Also: OpenAI wants ChatGPT to be your ‘super assistant’ – what that means
Although it is only available to Team users now, it will soon be available to Plus, Pro, Enterprise, and Edu users. If you want to try it now, you can for just $1 as part of a welcome offer, and that grants you up to five seats. After the first month, it will cost $30 per month.
This feature is bound to shake up the market as current AI tools, such as Otter.ai and Fireflies.ai, offer the same tools but require a subscription for this level of assistance. Now, ChatGPT Plus users will get even more for their $20 per month, making the subscription increasingly enticing compared to the Otter.ai subscription, which is $17 per month on its own and has none of ChatGPT’s other AI capabilities, such as image generating, coding, and writing assistance.
Flexible Pricing
Lastly, OpenAI launched a flexible pricing feature, adding credits to all of the existing workspaces in Enterprise and Teams. This means that users of those plans will have full access to advanced features and models rolling out with existing plans. It is rolling out to Enterprise first, and Teams in the upcoming weeks.
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